Frequently asked questions

Baha Builder FAQ: plans, payments, store customization and a directory of 103 couriers with API and manual shipping availability.

View couriers and connection types
How does email on my store domain work?

Pro includes 1 email address and Premium includes 5 on your store domain. With a verified connected domain and an active paid subscription, incoming messages are forwarded to your account email. This is inbound email forwarding, not a separate mailbox or outbound email service.

Do I need technical experience?

No, you do not need any technical experience. The platform is designed to be easy to use for everyone.

How can I get a custom domain?

A custom domain is available in the paid plans (Standard and Premium). You can easily connect your own domain.

Can I upload videos for products?

Yes! On the Pro plan, you can upload one video per product. On Premium, you can upload two videos per product.

What payment methods are supported for my store?

Cash on Delivery (COD) is supported by default for all plans. With the Premium plan, you can also enable online payment via EDAHABIA card (Algerie Poste), CIB card (electronic payment service), and Chargily Pay app, allowing your customers to pay directly with their bank cards online.

Can I upgrade from one plan to another?

Yes, you can upgrade or downgrade at any time without any issues.

How do I start an online store in Algeria?

Create your account, choose Pro or Premium, then add your products, set delivery prices for all 69 wilayas, and start selling with cash on delivery (COD) immediately — no technical skills or large capital needed.

Can I connect shipping companies like Yalidine to my store?

Yes. On the Pro plan you can connect one delivery company (such as Yalidine), and on Premium you can connect multiple shipping companies and manage shipments, tracking numbers, and label printing from the dashboard.

Can I send marketing emails to my store subscribers?

Yes! On Pro, you can send marketing emails to your store subscribers using ready-made templates. Premium offers more extensive email customization with HTML.

What is the BahaBuilder platform?

BahaBuilder is an all-in-one e-commerce platform built for Algerian entrepreneurs, letting you create and manage a fully professional online store in minutes — with no coding or technical skills required. Manage your products, orders, coupons, and delivery across all 69 wilayas, and sell with cash on delivery (COD) or secure local online payments (EDAHABIA, CIB, Chargily Pay). The platform includes ready-made professional templates, full theme customization, advanced analytics and reports, visitor tracking, and built-in search engine optimization (SEO) tools so your store gets discovered and sells faster — with Pro and Premium plans and a 3-day Pro trial.

Can I customize my store theme?

Yes! The Pro plan lets you customize your store theme. Premium makes customization a core feature, giving you much deeper control through our theme engine, including colors, fonts and layouts.

What are AI Landing Pages?

A feature available on the Pro and Premium plans: the AI reads your product data (name, description, price, images, delivery) and builds a complete ready landing page, which you refine through simple Arabic chat with instant preview, then publish on a public link indexable by search engines.

How can I chat directly with my store customers?

Pro and Premium stores include direct customer messaging, unread message indicators and notifications in the dashboard. Premium also includes automated replies and templates.

How do AI customer replies work?

Available on Premium: an assistant answers customers using your store data, including products, prices, availability, delivery and return policies, frequently asked questions and order status. It hands the conversation to you when it cannot answer.

How many couriers are listed in Baha Builder?

The directory contains 103 companies: 100 API integration entries and 3 manual shipping entries. A listing does not mean your account is connected: enter your own credentials and test the connection before dispatching orders. Names and integration types are listed below.

How do I connect an Ecotrack courier?

Select the company in shipping settings and enter your account API token. If a platform URL is required, use the URL supplied by the courier. Test the connection and save. Each company uses its own URL and credentials; your account password is not required.

Can I enable Atemine, MRM and Tassili Express?

Yes. Enable them for manual shipping within your plan limit and save their delivery rates. Dispatch is handled with the courier outside Baha Builder; automatic API dispatch and tracking are not available for these three companies yet. The recommendation badge does not prevent enabling a company.

Does a listing guarantee delivery to every wilaya?

No. Coverage, prices, home delivery and pickup availability depend on the courier and your contract. Check available destinations with the courier before confirming an order.

Courier directory — 103

API integrations require your own courier account and valid credentials. Test the connection before use. A supported integration is not a commercial partnership or a guarantee of coverage.

  • YalidineAPI integration
  • ZR ExpressAPI integration
  • NoestAPI integration
  • MaystroAPI integration
  • Zimou ExpressAPI integration
  • E-COM DeliveryAPI integration
  • ElogistiaAPI integration
  • MDM ExpressAPI integration
  • Near DeliveryAPI integration
  • AtemineManual shipping
  • MRMManual shipping
  • Tassili ExpressManual shipping
  • DHD LivraisonAPI integration
  • GOLIVRIAPI integration
  • WorldExpressAPI integration
  • MSM GoAPI integration
  • ConexlogAPI integration
  • PackersAPI integration
  • Anderson DeliveryAPI integration
  • AreexAPI integration
  • Coyote ExpressAPI integration
  • DistazeroAPI integration
  • FRET.DirectAPI integration
  • Negmar ExpressAPI integration
  • PrestAPI integration
  • Rocket DeliveryAPI integration
  • Salva DeliveryAPI integration
  • Speed DeliveryAPI integration
  • TSL ExpressAPI integration
  • RB LivraisonAPI integration
  • Rex LivraisonAPI integration
  • Mono HubAPI integration
  • 48Hr LivraisonAPI integration
  • BA ConsultAPI integration
  • AB DeliveryAPI integration
  • Alania ExpressAPI integration
  • Allo LivraisonAPI integration
  • Amana SpeedAPI integration
  • AranexAPI integration
  • Assil DeliveryAPI integration
  • Atlas ExpressAPI integration
  • BFK ExpressAPI integration
  • Boogi TechnologieAPI integration
  • Champion LogisticsAPI integration
  • ChronorexAPI integration
  • Cirta ExpressAPI integration
  • ColireliAPI integration
  • ColizoneAPI integration
  • DelivromailAPI integration
  • Fast Horse ExpressAPI integration
  • Tawsil StarAPI integration
  • LIH LIH ExpressAPI integration
  • Ultra ExpressAPI integration
  • OM ExpressAPI integration
  • Med ExpressAPI integration
  • Expedia ChronoAPI integration
  • HHD ExpressAPI integration
  • Imir LogisticsAPI integration
  • Navex DeliveryAPI integration
  • Swift ExpressAPI integration
  • Univer DeliveryAPI integration
  • FZ DeliveryAPI integration
  • PDEXAPI integration
  • SI ExpressAPI integration
  • ColexAPI integration
  • OKS BoxAPI integration
  • MajorexAPI integration
  • SamexAPI integration
  • Wassim ExpressAPI integration
  • One ExpressAPI integration
  • Royaume DeliveryAPI integration
  • Eco Rapide ExpressAPI integration
  • SBL ExpressAPI integration
  • Wee Wee DeliveryAPI integration
  • Jaguar LivraisonAPI integration
  • RJ 360 ExpressAPI integration
  • Lynx ExpressAPI integration
  • RM ExpressAPI integration
  • Rihal ExpressAPI integration
  • GS EcommerceAPI integration
  • Jo ExpressAPI integration
  • On Time ExpressAPI integration
  • Quick Delivery DZAPI integration
  • RS ExpressAPI integration
  • Ruta ExpressAPI integration
  • VitransAPI integration
  • El Guide DeliveryAPI integration
  • Mazaya LogisticsAPI integration
  • OvredAPI integration
  • Speed MailAPI integration
  • Win DeliveryAPI integration
  • Zinya TecAPI integration
  • Sultan Colis ExpressAPI integration
  • Red ExAPI integration
  • YalitecAPI integration
  • GuepexAPI integration
  • Easy & SpeedAPI integration
  • EconomiquaAPI integration
  • We Can ServicesAPI integration
  • ABEX ExpressAPI integration
  • Leopard ExpressAPI integration
  • Colilog ExpressAPI integration
  • Flash DeliveryAPI integration